UPTIME GUARANTEE 4.3

The Uptime Guarantee.

100% Uptime. It’s more than just a pipe dream.

The money runs out. There’s a software glitch. Somebody has tampered with the system. There are a million little things that can go wrong with an ATM Machine that can make it go down for minutes, hours—or days. It’s the kind of thing that can make your customers really unhappy and can even damage your brand.

The Uptime Service Console is here.

That’s why ATM USA has developed the Uptime Service Console. This innovative service console helps find, isolate, identify and fix ATM problems before you or your customers even know there is a problem.

This console monitors performance, maintenance needs and cash levels. It is one of the key reasons why ATM USA can make the Uptime Guarantee.

Availability. Respectability. Profitability. It’s all about ATM-up-ability.

Your company’s brand name is invaluable. Everything associated with your name needs to be exceptional. You’re just one bad customer experience away from serious damage. That’s why at ATM USA we’re committed to making sure your customer’s ATM experiences are great ones.

How? Using the Uptime Service Console to start. Add in a team of dedicated ATM specialists who will do everything humanly possible to keep your ATMs up and running and you’ve got yourself an ATM service partner you can count on. You’re good name depends on it. And so does ours.

Our average uptime numbers are anything but average.

We’ll even put a number to our Uptime Guarantee. That number starts at 98.5% availability. For even better numbers, just sign a service level agreement. Uptime is everything to us. And it can be for you, too.

So, you have a choice to make. You could have us find, isolate, diagnose and fix a problem before anyone even knows there’s a problem. Or, you could rely on the old, “help, help, the ATM machine is down. What are we going to do?” method. We look forward to hearing from you soon.